We value feedback from our rental customers, whether it's a compliment or an area for improvement in our service delivery. Your feedback helps us to improve our service at every stage of your trip (from pick-up to drop-off and even the booking experience of possible issues and problems) and to provide even better adventures under the right conditions for all our travelers.
To share your experience with us, please submit a request using this link: "Send a request" and select the option: Share Feedback/Report an incident.
When submitting your feedback, please include
- Booking code
- Your identification and telephone number (if applicable)
- Details of your experience (good or bad) including the details of possible issues/problems and also positive outcome
- Our team will review your feedback and get back to you as soon as possible. If we need further information, a representative will contact you.
Please use the email address associated with your booking when submitting feedback.