We are sorry that the booking did not go through. When your Traveller cancels a booking you will receive a notification. According to the cancellation policy you picked, the Traveller will be reimbursed given the advance of the cancellation. Regarding your compensation, Indie Campers assures to never keep a greater portion than you when a cancellation happens, fulfilling our partners promise. So, when a full refund is due to the Traveller, Indie Campers will refund the commission in full, of course. When the Traveller does not get a full refund, your remuneration will be transferred to you according to the cancellation policy chosen, deducting the commission, if applicable.