For IndieCampers bookings
How tolls and fine are managed at IndieCampers?
Any parking tickets, fines, traffic offense penalties, or tolls, occurring during your booking should be paid by you immediately if possible. Please check the attached files for country specifics on how to proceed on payment and information of how to acquire a tolls device before trip, if any.
Note: Different countries have different tolls procedures and devices. IndieCampers recommends to investigate tolls protocols before trip.
If an administrative or private or public entity contacts us to settle your tolls and fines, you will be charged the fine/toll value and one of the following administrative fees:
- A fee of 25€ if only the identification of the hirer/driver was legally required;
- A fee of 50€ if Indie Campers had to legally make any payment on your behalf or present any opposition/appeal. This does not prejudice the obligation to reimburse Indie Campers for the total amount paid.
This amount will be charged on your security deposit or if already released, it will be charged on the card you provided to pay for your booking. If we do not manage to charge the associated card, the traveler must transfer the amount to the provided bank details or pay by a customized secure payment link.
All unpaid invoices will be added interest, which is the highest legal rate plus a flat fee, corresponding to 20% of the unpaid amount and any compensation for lost profits due by law.
How to pay for fines and tolls?
If the fines or tolls, were not paid on time by the customer, IndieCampers normally notifies the customer of an unpaid toll or fine by email. In that email is provided the local entity to proceed with the payment. In case of questions about payment methods and other related topics, please contact the local entity directly. To know more about our fines and tolls procedures please visit our Terms and Conditions.
Check country specifics in the attached files.
For Marketplace bookings
Similar to IndieCampers bookings, any parking tickets, fines, traffic offense penalties, or tolls, occurring during your booking should be paid by you immediately if possible.
In case of administrative or private or public entity contacts the host to settle your tolls and fines, host will enter in contact with the customer to settle values. To know more please visit our Terms and Conditions.