If you need to cancel the rental for any reason, you must notify Indie Campers immediately and provide proof of the reason for your cancellation. A penalty will be charged on your next remuneration to compensate for the inconvenience caused to the renter. You will be charged a penalty of 75€ if the cancellation is done between 30 and 15 days before the pickup date. The penalty increases to 150€ if the cancellation is made 15 days or less before the pickup date.
If you are canceling a trip for any of the reasons below, you can request for the penalty to be waived. To do so, please write an email to email@example.com and attach valid proof to your cancellation request.
- Force Majeure, war, natural disasters, pandemics
- Failure or accident immobilizing the vehicle in question.
- Serious illness or accident with immobilization and inability to be present on the day of departure.