Indie Campers and Hosts share the responsibility of giving Travellers a great booking experience, and timely responses are one of the things Travellers value most. We encourage Hosts to respond to Travellers as soon as possible, whether that's answering a question or replying to a booking request.
Because responsiveness has a direct impact on the Traveller experience, we can't support Hosts with consistently low response rates. A low response rate can affect your search ranking, and in ongoing cases, may lead to account suspension.
Your response rate isn't affected by follow-up messages between you and a guest. You don't need to send the final message in a conversation to maintain it.