How do I prepare to pick up the van?

It is time to pack your essentials for travel. While you do this please keep in mind that you will need the following documents and references for a successful pick-up:

• Driving licenses from all driver

• Credit card with sufficient funds to cover the security deposit. The cardholder must be present at check-in*.

• Passport / I.D

• Booking reference

*In light of the current 3D secure protocols, please do not forget to check in advance whether your bank requires you to have any software or hardware (such as a card reader or token) at hand upon arrival at our warehouse, so that your security deposit can be effectively held or eventual additional payments can be made.

Just so you know, you can add extras/kms and insurance package during your pick-up at the depot. *Availability may apply. You can learn more about booking journey here.

Si alquilas a través del Marketplace, es posible que el Anfitrión te pida información adicional. Ponte en contacto con el Anfitrión antes de recoger el vehículo.