For Indie Campers Fleet Bookings:
24-hour assistance is available, but please bear in mind that response times and available services might vary depending on the volume of contacts and hours at a location.
- Contacting us first:
New: We have published a user guide now available in the Client Area, with the most common questions about the vehicle with step-by-step explanation and video troubleshooting. At the moment we have made it available for Nomad 2023 or newer model only, but don not worry, we are working to have all user-guides for all models very soon. To view and download the document please check: "How to view your booking details..."
After checking the user guide (if you have a Nomad 2023 or newer) or you require assistance contact Indie Campers at our dedicated support number (WhatsApp: +351 913 785 796) before seeking external roadside services. Important: Please contact us by whatsapp messaging only, as we do not take calls. We need to share images, videos, and locations, which is only possible through text messaging. Thanks for your cooperation and understanding.
- Prompt Problem Reporting:
Report any vehicle malfunctions immediately. Our team can troubleshoot or guide you toward specialized assistance. If you decide to seek external help before contacting us, Indie Campers is no longer responsible for your assistance.
For Marketplace Bookings:
For any problems encountered during your trip, please contact your host directly. They can assist you and, if necessary, redirect you to the appropriate assistance number.