For travelers, who travel with the Indie Campers fleet:
Indie Campers' fleet has the Super Flexible cancellation policy applied to all its bookings:
Super Flexible Cancellation Policy: If you cancel your reservation 15 or more days prior to the scheduled pick-up date, you will be reimbursed the whole amount you paid until the date. If you cancel your reservation less than 15 days and more than 48 hours prior to the scheduled check-in date, you will be refunded 50% of the booking value or you will be refunded with a voucher of the full amount of your booking value deducting a cancellation fee (15 % of booking value). Please keep in mind that both options are only available if you already paid the full amount of your booking value. For cancelations made within 48 hours prior to the scheduled check-in date, you will not be entitled to receive any refund or travel voucher.
*Please look at this article to find out more about the voucher
For travelers who travel with a private host:
On our marketplace, hosts are given the option of selecting one of 4 cancellation policies: Super Flexible, Flexible, Moderate, and Strict. Check the information below to know more about the different cancellation policies:
Super Flexible Cancellation Policy: If you cancel your reservation 14 or more days prior to the scheduled pick-up date, you will be reimbursed the whole amount you paid until the date. If you cancel your reservation less than 14 days and more than 48 hours prior to the scheduled check-in date, you will get a 50% refund of the booking value. Please consider that the refund is applicable if the total amount of the booking has been charged. For cancellations made within 2 days prior to the scheduled check-in date, you will not be entitled to receive any refund or travel voucher
Flexible Cancellation Policy: If you cancel your reservation 30 or more days before the scheduled pick-up date, you will be reimbursed the whole amount you paid until that date. If you cancel your reservation between 30 and 14 days prior to the scheduled check-in date, you will be refunded 50% of the booking value. Please consider that the refund is applicable if the total amount of the booking has been charged. For cancellations made within 14 days before the scheduled check-in date, you will not be entitled to receive any refund or travel voucher*.
Moderate Cancellation Policy: If you cancel your reservation 30 or more days before the scheduled pick-up date, you will be reimbursed the whole amount you paid until that date. If you cancel your reservation between 30 and 14 days prior to the scheduled check-in date, you will be refunded 25% of the booking value. Please consider that the refund is applicable if the total amount of the booking has been charged. For cancellations made within 14 days prior to the scheduled check-in date, you will not be entitled to receive any refund or travel voucher*.
Strict Cancellation Policy: If you cancel your reservation 30 or more days prior to the scheduled pick-up date, you will be refunded 50% of the booking value. Please consider that the refund is applicable if the total amount of the booking has been charged. For cancellations made within 30 days prior to the scheduled check-in date, you will not be entitled to receive any refund or travel voucher*.
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