How do the cancellation policies work?

Indie Campers' fleet has the Super Flexible cancellation policy applied to all its bookings. On our marketplace, hosts are given the option of selecting one of 4 cancellation policies: Super Flexible, Flexible, Moderate, and Strict. You can check the applicable cancellation policy of each vehicle on its respective listing page, in the process of booking your road trip.  Check the information below to know more about the different cancellation policies:

Super Flexible Cancellation Policy: If you cancel your reservation 14 or more days before the scheduled pick-up date, you will be reimbursed the whole amount you paid until the date. If you cancel your reservation less than 14 days and more than 48 hours before the scheduled check-in date, you can choose between a 50% refund of the amount you already paid until that date or receiving a flexible travel voucher corresponding to 100% of the total amount already paid. For cancellations made within 2 days prior to the scheduled check-in date, you will not be entitled to receive any refund or travel voucher*. This is the cancellation policy that applies to all bookings of Indie Campers' fleet.

Flexible Cancellation Policy: If you cancel your reservation 30 or more days before the scheduled pick-up date, you will be reimbursed the whole amount you paid until that date. If you cancel your reservation between 30 and 14 days prior to the scheduled check-in date, you will be refunded 50% of the total amount paid until that date. For cancellations made within 14 days before the scheduled check-in date, you will not be entitled to receive any refund or travel voucher*.

Moderate Cancellation Policy: If you cancel your reservation 30 or more days before the scheduled pick-up date, you will be reimbursed the whole amount you paid until that date. If you cancel your reservation between 30 and 14 days prior to the scheduled check-in date, you will be refunded 25% of the total amount paid until that date. For cancellations made within 14 days prior to the scheduled check-in date, you will not be entitled to receive any refund or travel voucher*.

Strict Cancellation Policy: If you cancel your reservation 30 or more days prior to the scheduled pick-up date, you will be refunded 50% of the total amount paid until that date. For cancellations made within 30 days prior to the scheduled check-in date, you will not be entitled to receive any refund or travel voucher*.

*Please look at this article to find out more about the voucher