Hosts

Getting started at Indie Campers

• What do I need in order to sign-up?
• Who can join Indie Campers Marketplace?
• Is it free to list my vehicle?
• How does insurance work? (Hosts)
• What documents must I upload?
• How much control do I have over prices?

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My Listings

• How can I complete my payment details?
• Can I block time to use my camper for myself ?
• How do I set my rates?
• How do I edit the information on my listing?
• How can I change my Cancellation Policy?

Interactions with Travellers prior to rental

• How am I informed about a new booking request?
• How do I respond to a Booking Request?
• How much time do I have to respond to a Booking Request?
• How long does the Traveller have to confirm and pay a booking?
• What are the minimum requirements on activity standards expected from Hosts?
• Can I cancel a confirmed booking? (Hosts)

Rentals

• Where can I see the Traveller’s contact details?
• What time can a renter pick up/drop off my vehicle?
• What is the Check-out Protocol?
• How should I report a damage?

Payments

• How does the payment process work at Indie Campers?
• Can the renter pay me directly instead of using the website?
• How is my remuneration calculated?
• What happens if the Traveller cancels the booking?

Contact

• How do I contact Indie Campers?