Getting Started
- How can I choose the right RV for my road trip?
- How do I book and pay my reservation?
- What is included in every rental?
- Can I pick up the campervan in one location and drop it off in another one?
- Which driving licence is required to drive a campervan?
- Can I travel to other countries from the United States?
Campervans
- Does all campervan have air conditioning and independent heating system?
- Are the RVs supplied with a full fuel tank and do how should I return them?
- Are pets allowed in a rented RV?
- How many people can ride in an RV?
- Do the campervans have manual or automatic transmission?
- What are the Rebel model specifications?
Bookings
- What protection plans do you offer?
- What is the refundable security deposit? How is it retained?
- How do I book a trip?
- What are the Extras offered by Indie Campers?
- What is included in the cleaning kit?
- Is the After-trip Cleaning (pet-friendly) applied for Service Dogs?
Payment
Insurance
Cancelation
Check-in, Pick-up & Drop off
- What is Indie Campers' safety policy within the Covid regulation?
- Do I need any to bring any additional items to successfully pick-up my vehicle?
- How does the online check-in work?
- Where do I pick up my campervan?
- Is there a 24hr pick up/drop off service?
- What happens if I arrive late for the collection of the campervan?
On trip
- Do I have to stay in a campsite during the night?
- Do you have a list of recommended campsites?
- Can I take a campervan from the UK to the EU and vice-versa?
- How does the shower work?
- How does the chemical toilet work?
- What is the capacity of the water deposit? And how do I empty the grey water deposit?
Contact
Winter FAQs
- How will I know if my van is safe to drive in snowy conditions?
- Are all vans equipped with winter/all-season tires?
- I need winter tires on my vehicle, where can I go to change them?
- Are snow chains provided?
- Is it safe to drive without winter/all-season tires or snow chains?
- Where can I get snow chains?
Subscription Plans
- Where are long term RV rentals available and who can subscribe?
- Is there a minimum/maximum subscription period?
- What is included in the long term rental?
- Can I check out the campervans before subscribing?
- Can I renew my subscription?
- What is the upgrade/downgrade policy?