No — nothing is hidden. The price you see when you book is the price you pay for your rental, and it won't change after the fact. The only other charges that can ever appear are ones you choose to add, or ones that come from how the van is used — and every one of them is published up front. Here's the full picture, so there are no surprises.
What's in your booking price
The total in your booking confirmation is final for what you reserved. It covers your vehicle for the dates you booked, applicable taxes, and any extras or protection plan you selected at checkout. We won't quietly add to it.
Costs you choose to add
These only apply if you opt in — before or during your trip:
- Optional extras and equipment (camping chairs, foldable bicycles, child seats, and similar)
- A protection plan upgrade for lower liability
- Extra mileage, if your plan has a mileage limit and you expect to exceed it
- One-way rentals, where pick-up and drop-off are different locations
Costs based on how the van is used
These are always avoidable and always disclosed in advance — you only pay them if the situation applies:
- Fuel and AdBlue — the van is returned fueled as agreed at pick-up
- Tolls, congestion and parking charges incurred during your trip
- Traffic fines, plus an administrative fee for processing them
- Out-of-hours pick-up or drop-off, if you're served outside depot working hours
- Cleaning, if the van is returned excessively dirty
- Damage or missing items, settled against your deposit
💡 Where to find exact amounts — Every possible fee and its price is listed in our Fee Document.
Our promise: We'll never bill you for something you weren't told about. Any charge after your trip comes from the list above, is set out in the Fee Document, and we're glad to walk you through it.