Yes — a refundable security deposit is required, but it's a pre-authorization, not a charge. The amount is placed on hold on the main driver's credit card at pick-up and set aside during your trip — it isn't actually taken from your account.
How much is held depends on the protection plan you choose: the more cover your plan includes, the lower the deposit, with our Premium plans the lowest of all. You'll see the exact amount for your chosen plan when you book, so it's clear well before you arrive.
After you drop off, the campervan goes through its damage check, and the hold is released starting six days after your check-out. Depending on your bank, it can take a few more days after that for the hold to clear and show as available in your account.
If any damage is found, you'll receive a report explaining any amount charged against your deposit. For the full picture — how the hold works, release timing, and what the deposit can cover — see our Refundable Security Deposit Policy.