You don't need to print anything — your booking is fully digital, so there's no voucher or confirmation to bring on paper. But you do need to bring a few things with you, and your ID and licence must be the original physical documents, not photos or scans:
- Your physical driving license (main driver), valid for the whole trip. A picture or scan on your phone won't be accepted — it has to be the original card. If your license was issued outside the country you're travelling in, or isn't in the Latin alphabet, you may also need an International Driving Permit.
- Your physical passport or national ID (main driver) — again, the original, not a digital copy.
- A credit card in the main driver's name for the security deposit. It must be a credit card — not a debit or prepaid card — and in the main driver's own name; without it we can't hold the deposit or release the van.
- Additional drivers should bring their own physical license so they can be added at pick-up.
Complete your Online Check-in before you arrive — it's in your account, makes pick-up much quicker, and avoids an assisted check-in fee at the counter. Your booking reference is in there too, on your phone.
For the full rules on who can drive and which licenses we accept, see essential documents and pick-up requirements.