Your Client Area keeps all the official documents for your rental in one place: Open your booking and go to the Documents tab.
What you'll find there
| Document | When it's available |
| Rental contract | Once your booking is confirmed |
| Vehicle registration | During your trip |
| Insurance | During your trip |
| Fines & Tolls | If applicable |
| Damage report | After your trip, if damage is assessed |
| Accident declaration | Once you submit one |
You can also find documents in the section they relate to — Fines & Tolls in Payments, vehicle documents in Vehicle, and trip documents in Trip.
The Documents tab brings everything together in one place, and you can filter the list to find what you need.
Vehicle documents during your trip
Your van's registration and insurance are linked to the specific vehicle assigned to you. They become available once your trip starts and remain available throughout your rental.
If you need to keep a copy, download or save these documents before you return the vehicle.
A document is listed, but I can't open it
Some documents are registered in the system before the file itself is ready. If a document appears greyed out or has an In review label, it is still being prepared. Check back shortly.
I need something that isn't listed
Invoices aren't available for download from the Client Area. Contact us and we'll send you a copy.