Applies to: Comfort Standard, Active Bunk, Active Pop-Top, Active Standard, California Grand
Symptoms: Water draining under the vehicle, no hot water in the taps or shower
What's happening
Your camper has an anti-frost system that automatically drains the boiler's water tank when the outside temperature drops below 5°C, to stop the water inside from freezing. When it activates, water drains out through a valve under the vehicle. This is normal, protective behavior, not a fault.
How to close the valve and refill the boiler
- Check that the blue rotary switch is set to "Operation" and properly engaged.
- Press the blue push button into the "Closed" position. Make sure it clicks into place.
Temperature matters: You can only close the valve manually and refill the boiler if the temperature at the valve is above roughly 7°C. Below that, close the valve, but first switch on the vehicle heater to warm the interior before refilling.
Valve positions, for reference:
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Where to find the valve
Active Bunk, Active Pop-Top, Active Standard, California Grand Located under the rear seat | |
Comfort Standard Located outside, in the water tank compartment |
Preventing it from triggering unnecessarily
- Keep it warm: Maintain enough heat inside the camper to keep the valve from activating in mild cold.
- Check it periodically: Inspect the valve during your trip to make sure it's functioning correctly.
