At Indie Campers, we want your pick-up to be quick and hassle-free. When you arrive at the depot, just share your location from the Client Area and we’ll instantly let the team know you’re here. If for any reason your location can’t be read, you can also enter the 4-digit depot code shown on the poster at the entrance.
Step-by-step guide to log your arrival
Step 1: Arrive at the depot
Head to the depot address shown in your booking.
Step 2: Open the Client Area
Scan the QR code on the depot poster (or open the Client Area link from your booking email). It takes you straight to your personal Client Area.
Step 3: Go to “My Bookings”
Log in and tap My Bookings to open your reservation.
Step 4: Confirm you’ve arrived by sharing your location
Tap “I’m here” and allow location access when your browser asks. We check that you’re at the depot and instantly notify the team. This is the fastest way and the option we recommend.
Step 4b (backup): Enter the 4-digit depot code
If your browser can’t share your location (permission denied, GPS off, or unavailable), tap “Add Code” instead and type the 4-digit code from the poster at the depot entrance.
Step 5: You’re in the queue
Once your arrival is confirmed, you’ll see a “You’re in the queue!” message and a Watch Vehicle Tutorial link, a great way to get familiar with your camper while you wait for check-in to start.
What if something goes wrong?
- Location not working? Check that location access is enabled in your browser, make sure you’re at the depot, and try again, or use the 4-digit code as a backup.
- “Incorrect code”? Double-check the poster at the depot entrance and try again. The code is 4 digits.
- Still stuck? Our support team is one click away from the Client Area, and we’ll help you finish check-in.
Why this makes your trip easier
- One tap: Sharing your location logs your arrival instantly, with no typing needed.
- Reliable backup: The depot code is always available if your browser can’t share your location.
- All in one place: Everything runs from your Client Area, linked directly to your booking.
Happy travels!