Yes, you can request to change your vehicle model depending on availability. Contact support to check options and receive a price update. Upgrades may involve additional costs. For details on what changes are possible at each booking stage, see our Booking Modifications Policy.
Yes, you can request a vehicle change between 30 days and 48 hours before pick-up, subject to availability.
- If the new vehicle costs more, you’ll pay the price difference based on the current live rate.
- If the new vehicle costs less, no refund or credit will be provided.
- Requests for a specific vehicle make, color, design, or year of manufacture cannot be guaranteed.
To contact Support, use the web chat icon in the footer.
This policy applies only to customer-requested vehicle changes. If we need to provide a different vehicle due to availability, please see our Vehicle Category Upgrade & Downgrade Policy.